My name is Suzy, owner of Complete Cleaning Services. I began cleaning homes in 2005. With a family history of women who love a clean home or business and have cleaned others homes for years not to mention myself being OCD with a clean home I decided to start my own business. I also have talked with so many women and men that were tired of paying to have their home clean only to come home and it’s not what they thought it was going to be. I know how difficult it can be to find dependable, trustworthy and quality work that fits into your budget especially with today’s economy. I pride myself on being all of the above and have always enjoyed the reaction from my clients after I have finished with their home, as I clean their home the way I clean my own.

Complete Cleaning Service is run by a husband and wife team providing excellent and quality service. Our excellent references speak for themselves. Please feel free to call or email me for a list of references.

For your protection and peace of mind we are Fully Insured with 1,000,000 in liability insurance. Copy of insurance available upon request.

We provide weekly, bi-weekly, monthly service, spring and fall cleaning, one time deep cleaning, move-in/move-out cleans, apartment turnover cleaning, maintenance house cleaning service, new construction and commercial cleaning. There’s not too much that we don’t do, call or email your request.

Complete Cleaning Service is your first and only choice. Complete Cleaning Service strives to establish long-term, dependably partnerships with our clients.

We service the Louisville, KY and surrounding counties and Southern Indiana.

FAQ

1. How long have you been cleaning homes?

We have been providing professional house cleaning services since 2005.

2. Is a long-term contract required for service?

Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

3. How and when do I pay for my cleaning services?

We require payment at time of service. We accept PayPal, Venmo and Zelle.

4. Can I skip or reschedule an appointment?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 48 hours in advance. We’ll move your visit to another, more convenient time or if you wish, cancel it all together.

5. What if I am not satisfied with my cleaning?

Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.

6. Do you furnish the cleaning supplies?

Yes. We furnish everything needed to clean your home free of charge.

7. What all is included in your cleaning service?

Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.

8. Are you insured?

Yes, Complete Cleaning Service is fully insured with 1,000,000 liability insurance to protect your home and to give you peace of mind.

9. What cities do you service?

We provide cleaning services for Louisville, KY, surrounding counties, & Southern Indiana. (Anything outside of this area please call for more information or fill out the “Request A Quote” form with your specifications.)

10. What should I expect on my first appointment?

We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

11. Do I need to do anything before you arrive?

The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places.“It’s best if people pick up or straighten up their items,” like toys and clothes.

12. Will I have the same cleaning person each visit?

Yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home. You will have a team of two cleaners (same team) for each cleaning.

13. What will it cost to have my home cleaned?

The cost will depend on how large your home is and the amount of cleaning required. The average cost for maintenance house cleaning starts at $100.00. Average cost for initial cleanings start at $175.00. Average cost for one time thorough cleanings start at $200.00. Please note that larger homes will be at a higher rate.

14. Do I need to be home the day of cleaning?

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!

15. How will you enter my home on my scheduled days of cleaning?

We leave this up to you, whatever you feel most comfortable with

• You may give us a key.

• You can leave a key under a door mat the day of cleaning.

• You can give us the code to the garage.

• You can leave the door unlocked the day of cleaning.

16. Do you offer house cleaning gift certificates?

Yes. You can purchase a cleaning gift certificate for just about any occasion.